Privacy Policy
Last updated: 7 August 2026
1. Who We Are
Johto International EOOD (we, us, our) is a company registered in Bulgaria (UIC/PIC: 208827801), with a registered office at Bulgaria, Plovdiv, Central district, str. Райко Даскалов № 68, fl. 2, ap. office 8. You can contact us at[email protected].
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website at johto.trading or submit a private enquiry or contact form.
2. What Data We Collect
We may collect the following personal data when you use our website:
Contact and enquiry form data
- Full name
- Email address
- Telephone number (only if voluntarily submitted)
- Country
- Shipping location (only if voluntarily submitted)
Private enquiry information (voluntarily submitted)
- Buyer or seller status
- Enquiry type
- Item type, card or product name, language, and region
- Grading company and grade (if applicable)
- Condition notes
- Estimated value or budget guidance
- Timeline and urgency information
- Additional notes
- Photos or item images (if submitted via link or future upload integration)
Technical data
- Cookie consent preferences
- Analytics data (only if you consent to optional analytics cookies)
- IP address and browser information (where applicable to analytics or essential site functions)
3. How We Use Your Data
We use the data you submit for the following purposes:
- To review and respond to private trading enquiries
- To communicate with you by email regarding your enquiry
- To communicate by telephone only if you have submitted a telephone number
- To handle follow-up communications related to your enquiry
- To comply with our legal obligations
- To improve our website (analytics, where consented)
We do not use your data for unsolicited marketing, third-party advertising, or automated profiling without your explicit consent.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have submitted a form and ticked the consent checkbox.
- Legitimate interests: To respond to genuine business enquiries relevant to our private collectibles trading services.
- Legal obligation: Where required by applicable Bulgarian, EU, or other relevant law.
5. Data Retention
We retain enquiry and contact data for as long as reasonably necessary to handle your enquiry and any related follow-up, or as required by applicable law. You may request deletion of your data at any time by contacting[email protected].
6. International Enquiry Handling
Our website is accessible internationally. Personal data submitted through our forms may be processed in the European Union (Bulgaria). We handle international enquiries in accordance with applicable data protection requirements.
7. Third-Party Processors
Depending on the form integration in use, your submitted data may be processed by a third-party form service (such as Formspree, Netlify Forms, or similar). Where such services are used, they process data in accordance with their own terms and privacy policies. We use only reputable services with appropriate data protection standards.
Analytics data (if you consent) may be processed by a third-party analytics provider. No analytics data is collected without your consent.
8. Cookies
We use essential cookies to keep the website functional. Optional analytics cookies are used only with your explicit consent. See ourCookie Policy for full details.
9. Your Rights
Under applicable data protection law (including GDPR where applicable), you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Restrict processing of your personal data
- Data portability (where applicable)
- Object to processing based on legitimate interests
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at[email protected].
10. Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. However, no internet transmission is entirely secure, and you submit information at your own risk.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the date of the last update.
12. Contact
For any privacy-related queries, contact:
Johto International EOOD
Email: [email protected]
Address: Bulgaria, Plovdiv, Central district, str. Райко Даскалов № 68, fl. 2, ap. office 8